We are committed to protecting your privacy. You have chosen to do business with us, and we recognize our obligation to keep the information you provide secure and to inform you of our policies concerning its use. You can be sure that our commitment to protect your information will continue under the principles and online guidelines described below.

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

If you have any questions about this privacy statement, the practices of this site, or your dealings with any Bisk Education web site, please email privacy@bisk.com.

What information do we collect and when do we collect it?

As you use the Internet, a trail of electronic information is left at each web site you visit. This information, which is sometimes referred to as "clickstream data," can be collected and stored by a web site's server. Clickstream data can tell us the type of computer and browsing software you use and the address of the web site from which you linked to our Web site. We may use clickstream data as a form of aggregate information to anonymously determine how much time visitors spend on each page of our Web site, how visitors navigate throughout the Web site and how we may tailor our web pages to better meet the needs of visitors. This information may be used to improve our Web site or to share with business partners. Any collection or use of clickstream data will be anonymous and aggregate, and will not contain any personal information.

Also, in certain areas of our web site - such as when you place an order, request more information, download demo products, fill out a survey or enter a contest - you are required to enter personal contact information (name, mailing address, email address, phone number) that allows us to contact you (if necessary) and also financial information (credit card information) that allows us to process your order. If you choose not to provide personal information, you can still browse most of our web site (the areas that do not require registration) anonymously.

Why do we collect the information?

We collect information to process and fulfill your order, to notify you of your order status, to alert you to product upgrades, special offers, updated information and new services, and to help us create content and a web environment that is most relevant to you.

What about "cookies"?

To provide better service and a more effective web site, we sometimes use “cookies” as part of our interaction with your browser. A “cookie” is a small text file placed on your computer’s hard drive by our web page server. “Cookies” are commonly used on web sites and do not harm your system. By configuring your preferences or options in your browser, you determine if and how a “cookie” will be accepted. We use “cookies” to determine if you have previously visited our web site and for a number of administrative purposes. These “cookies” do not collect personally identifiable information, and we do not combine information collected through “cookies” with other personal information to determine who you are or your email address.

How does Bisk Education protect customer information?

We use industry-standard technologies when transferring and receiving consumer data to help ensure its security. Our sites have security measures in place to protect the loss, misuse and alteration of the information under our control. Our servers are backed up regularly and protected by security systems Financial transactions are carried out using a Secure Socket Layer (SSL) that encrypts the data you provide to ensure privacy. We will notify you when you are using a page that is protected with SSL technology.

Will Bisk Education disclose the information it collects to outside parties?

The contact information we collect is used to improve the content of our website and to contact customers for marketing purposes. For example, based on the information you provide we may decide to inform you of existing Bisk products and services, including any of the programs that participate in the University Alliance Online, that we feel may be of interest to you. We may also use the collected information to help develop new products and services that we think customers may find helpful in the future. With the goal of bringing you greater convenience and more choices, we make portions of your contact information (never financial information) available to affiliated companies that offer products and services that you also may enjoy and/or benefit from using. We share information only for legitimate business purposes. In each case, we carefully review the company and the products and services offered to make sure that they provide value. If you do not wish to receive any or all such offers, please let us know by emailing us at any time at privacy@bisk.com. If you don’t want to receive printed materials, please also provide us with your exact name and address and we will be sure your name is removed from the data we share with our business partners.

In order to comply with the Federal anti-spam laws effective January 1, 2004, we now provide a suppression list of the e-mail addresses of those who ask to be removed from our distribution database to third party advertisers who provide e-mail marketing services to our company. We require all third party marketers to sign an agreement prohibiting them from using this data for any purpose other than not sending you our marketing materials.

Keeping customer information up-to-date

Keeping your account information accurate and up-to-date is very important. If you ever find that our records are incomplete, inaccurate or not current, please email at privacy@bisk.com and we will correct the information as soon as possible.

Opt Out

We honor all requests to be removed from our e-mailing lists within ten days, and update our suppression list every ten days. If you prefer to learn about new offers from Bisk through a specific medium - for example, through the mail - simply let us know your preference by sending us an email at privacy@bisk.com. If you do not want to receive messages from Bisk, contact us at privacy@bisk.com and we will remove your name from our in-house list and add you to our marketing suppression list. Our physical address is Bisk Education, Inc., Attn: Internet List Services, 9417 Princess Palm Avenue, Tampa, Florida, 33619.

We are fully committed to complying with your wishes regarding receiving commercial e-mail messages from us and with the laws regarding unsolicited e-mail. If for any reason you receive a commercial message directly from us or on our behalf more than ten days after making a request to be taken off our mailing list, we would request that you forward a copy of the e-mail to privacy@bisk.com with a brief explanation of your efforts to unsubscribe and the approximate timeframe you made the request. We will immediately investigate the matter, confirm that you have been removed, and provide a written response to you detailing our efforts.

Public forums

Our website may make chat rooms, forums, message boards and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

Links

We may create links to other websites. We will make a reasonable effort to link only to sites that meet similar standards for maintaining each individual's right to privacy. However, many other sites that are not associated or authorized by us may have links leading to our site. We cannot control these links and are not responsible for any content appearing on these sites.

Notice to parents

We do not knowingly solicit information from children (individuals under age 18). Likewise, we do not knowingly market to children. We recognize that protecting children’s identities and privacy online is important and that the responsibility to do so rests with both the online industry and with parents. We encourage you to talk to your children about safe and responsible use of their personal information while using the Internet.

LEGAL DISCLAIMER: Use of this Website is governed by the provisions contained in this Legal Disclaimer. Your use, or access, of the Web site constitutes your agreement to be bound by these provisions. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS YOU MAY NOT ACCESS OR OTHERWISE USE THE WEB SITE.

Bisk Education reserves the right to amend this agreement at any time without notice to you by posting the amended agreement on the Bisk Education website with an appropriate date stamp, and the amended website content agreement thereafter automatically shall be fully enforceable. You are solely responsible for reviewing the website from time to time to ensure your compliance with the then-current website content agreement.

USE OF WEBSITE CONTENT: You agree and acknowledge that all of the content on the Bisk Education website, including without limitation all text, images, graphics, multimedia materials, software and trademarks, and the selection and arrangement thereof, (collectively, the "Content"), is and shall remain the exclusive property of Bisk Education and/or its third-party content suppliers. Absent the express written permission of Bisk or the applicable third-party content supplier, and except as otherwise specifically set forth on the Bisk Education website, you agree and acknowledge that you may access and use the Content solely for your personal, non-commercial use. Any use of the Content except as otherwise expressly as set forth on the website or in this provision shall constitute a breach as well as a violation of the copyright and other proprietary rights contained in such content.

THIS WEBSITE, INCLUDING ALL SOFTWARE, FORMS, INFORMATION, RECOMMENDATIONS AND OTHER CONTENT MADE AVAILABLE ON OR ACCESSED THROUGH THE WEBSITE, IS PROVIDED "AS IS". EXCEPT AS SPECIFICALLY SET FORTH HEREIN OR PURSUANT TO SEPERATE PURCHASE AGREEMENT, BISK EDUCATION MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER FOR SUCH MATERIALS. FURTHER, BISK EDUCATION DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, NON-INFRINGEMENT, TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING, USAGE OR TRADE. BISK EDUCATION DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE WEBSITE OR ANY CONTENT CONTAINED THEREIN WILL BE UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. IN NO EVENT WILL BISK EDUCATION BE LIABLE UNDER ANY THEORY OF TORT, CONTRACT, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOST PROFITS, LOST DATA, LOST OPPORTUNITIES, COSTS OF COVER, EXEMPLARY, PUNITIVE, PERSONAL INJURY/WRONGFUL DEATH, SPECIAL, INCIDENTAL, INDIRECT OR OTHER CONSEQUENTIAL DAMAGES, EACH OF WHICH IS HEREBY EXCLUDED BY AGREEMENT OF BISK EDUCATION AND THE USER OF THE WEBSITE, REGARDLESS OF WHETHER OR NOT EITHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, please email privacy@bisk.com .